Setup is a one-time fee, quoted before you commit. Published pricing starts at:
Build | Setup fee |
B2B & SaaS — AI Resolution & Triage | from $1,997 |
E-commerce — Store-Synced Support | from $1,497 |
What "from" Means
The published number is the floor, not the ceiling. It covers a build with your core channels connected, your agent trained, routing configured, and a knowledge base in place. Your actual figure depends on scope, and we quote it after we understand what you're running.
What Moves The Number
Factor | Effect |
Integrations | Native connections are quick. Custom builds are scoped and priced individually. |
Channels | Website chat and email are standard. Each additional channel adds configuration. |
Knowledge base | Writing one from scratch adds roughly a week of work. |
Team complexity | Multiple queues, SLA tiers, and conditional routing take longer to map and test. |
Migration | Moving a large historical ticket archive is scoped separately. |
Add-ons | In-chat refunds and order edits, custom workflows, multi-store setups. |
Software Costs
Your platform subscription is billed by the platform, to you, on your own account. That's separate from our fee, and we'll tell you what to expect during scoping.
💬 Still Have Questions?
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